DGCA issues four show cause notices to Air India over crew duty, training and operational violations

New Delhi: The Directorate General of Civil Aviation (DGCA) has issued four show cause notices to Air India for multiple violations related to cabin crew duty hours, training regulations and operational procedures, sources said on Thursday. The notices, served on July 23, follow voluntary disclosures made by the airline to the regulator on June 20 and 21. The issues flagged include breaches in crew rest norms and training protocols across several long-haul and domestic flights.

“We acknowledge receipt of these notices from the regulator related to certain voluntary disclosures that were made over the last year by Air India. We will respond to the said notices within the stipulated period. We remain committed to the safety of our crew and passengers,” an airline spokesperson said in a statement.

According to sources, three of the show cause notices were based on disclosures made on June 20. These pertain to violations involving at least four ultra-long-haul flights — two operated on April 27, and one each on April 28 and May 2 — where cabin crew duty and rest regulations were allegedly not followed.