Big data, AI and ML helping us create better connect with customers: CEO of Niva Bupa
New Delhi: Niva Bupa is today in a position to service more than 60 per cent of its policyholders “entirely digitally”, says its MD and CEO Krishnan Ramachandran, pointing to the pandemic that raised customer awareness about the significance of health insurance and also pushed many to move to digital channels. Niva Bupa Health Insurance Company…
